- Sugarsync Desktop App For Mac Pro
- Sugarsync Desktop App For Mac Free
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- Sugarsync Desktop App For Mac Computer
The Sync desktop application is available for Windows and Mac operating systems. When you install Sync on your computer the app will create a special Sync folder. The Sync folder works just like any other folder, and provides the following features:
- Files in the Sync folder are backed up to the cloud automatically.
- Files in the Sync folder are protected with version history and deleted file recovery.
- You can share files and folders in the Sync folder.
- You can access files that other people have shared to you, from the Sync folder.
- You can access the Sync folder from your computer, phone, tablet and the web.
Jun 26, 2014 Introducing SugarSync's new desktop app for Windows and Mac - completely reimagined to be simple and intuitive, while continuing to provide all the power and control that customers love. Download SugarSync for PC/Mac/Windows 7,8,10 and have the fun experience of using the smartphone Apps on Desktop or personal computers. Description and Features of SugarSync For PC: New and rising Productivity App, SugarSync developed by SugarSync, Inc. For Android is available for free in the Play. Dec 14, 2012 Since we launched the SugarSync 2.0 Beta, we have been working hard on adding new features, and incorporating your feedback.Today, we have released a major update to the desktop application. If you are an existing beta user, your application should notify you of the upgrade in the next day or so when you start the app. Popular Alternatives to SugarSync for Windows, Web, Mac, iPhone, Android and more. Explore 25+ apps like SugarSync, all suggested and ranked by the AlternativeTo user community. SugarSync Alternatives and Similar Software - AlternativeTo.net.
Mar 31, 2011 Because it focuses on individual settings for each machine, SugarSync’s desktop client is more robust than you’ll find on most of its competitors. While it’s not a full-blown Mac app, it’s.
You can use the desktop app to quickly access the Sync folder on your computer, search for your files in Sync and the Vault, stay up-to-date with recent file activity, and change your password.
In this article:
How do I download and install the Sync desktop app?
The Sync 64 bit desktop app is available for Windows 7, 8 and 10, and macOS 10.9+. You’ll need admin privileges on your computer to install Sync. For Windows XP or older versions of macOS you’ll want to download the legacy installer.
To install the Sync desktop app:
If you don’t yet have a Sync account, create a free account from the Sync homepage before proceeding.
Show on WindowsSugarsync Desktop App For Mac ProAccessing the Sync app and Sync folder on your computer
Adding files and folders to Sync, from your computer
Syncing status
Desktop app preferences and settings
Updating the Sync desktop app to the latest version
Selective sync
Accessing the Sync app and Sync folder on your computer
Once Sync is installed on your computer, you can access the Sync app by clicking the Sync icon on Windows system tray or Mac menu bar.
Windows system tray:
The Windows system tray is located at the bottom right corner of your screen. If you don’t see the Sync icon in the system tray after installation you may need to click the white up arrow in the system tray first.
Mac menu bar:
The Mac menu bar is located at the top right corner of your screen.
Finding the Sync folder on your computer:
- Click the Sync icon on the Windows system tray or the Mac menu bar.
- Click the Sync folder icon.
This opens the Sync folder in a new window on your computer. The Sync folder works just like any other folder on your computer.
Adding files and folders to Sync, from your computer
Once you have installed the Sync desktop app you can drag and drop files or folders directly into the Sync folder on your computer. Additionally, you can use the Save As… file menu option in most applications, to save files to your Sync folder.
Files in your Sync folder are automatically backed up to the cloud.
Adding files and folders to Sync, from your computer:
Show on Windows Show on Mac
In sync – a green circle with a check mark means the file or folder has finished syncing (backed up to the cloud) and is up-to-date.
Shared – a green circle with a share icon means the file or folder has been shared as a team shared folder or a link, and is up-to-date.
Sync in progress – a blue circle with rotating arrows means the file or folder is in the process of syncing.
A file or folder isn’t syncing – a grey circle with a minus sign means the file or folder is not syncing. This can can occur if you have configured selective sync, or if the file name contains invalid characters. The Progress tab may provide more detail.
Error – a red circle with an x means that Sync is unable to sync the file or folder. This can occur when your storage quota is full (can’t upload), or your hard drive is full (can’t download), or there is a technical issue preventing syncing. Contact support if you see this.
Syncing status
The app will display a status icon in the Windows system tray or Mac menu bar that shows overall syncing status.
Status icons:
The Sync status icon is located in the Windows system tray or the Mac menu bar.
In sync – a check mark means all files in your Sync folder have finished syncing (backed up to the cloud) and are up-to-date.
Sugarsync Desktop App For Mac Free
Indexing – a syncing icon means that the Sync app is indexing or transferring your files. Indexing means that the app is verifying that your files are in sync. When files are transferring you can view transfer status and speeds by clicking the status icon.
Paused – a circle with minus sign means that the Sync app is paused (not running). Click the icon and select Resume. If the Sync app keeps pausing contact support.
Error – an alert symbol means that Sync is unable to synchronize your files and folders. This can occur if you temporarily lose your network connection, or if you go over quota. If the Sync app is stuck in this state contact support.
Desktop app preferences and settings
Desktop app settings are specific to the computer you have installed Sync on. Account-wide settings are managed exclusively from the Sync.com web panel. Once Sync is installed on your computer, you can access the Sync desktop app preferences as follows:
- Click the Sync icon on the Windows system tray or the Mac menu bar.
- Click the Settings icon ().
- Select Preferences from the menu.
Options tab:
Run When Computer is Started – Sync automatically starts when you sign into your computer. With this option disabled you would have to manually start Sync. Enabled by default.
Show Desktop Notifications – When multiple people are collaborating, the Sync app will display pop-up notifications, letting you know if the file has changed. Desktop notifications may also include important account, file and system notifications. Enabled by default.
Show Icon Overlays – The Sync app displays status icons over every file and folder in the Sync folder when enabled. Enabled by default.
Install Updates Automatically – Automatic updates ensure you are always running the latest version of Sync, which is recommended for security and performance.
Report Errors to Server – When the Sync app encounters an error, a notification is sent to our QA team for further review. This helps our team identify and solve issues.
Account tab:
Change password – Change a forgotten password directly from the desktop app. This feature can be disabled.
Export a listing of all files – Click Generate to download a .CSV document listing all files in your Sync folder and Vault. This is useful for auditing everything you have in Sync.
Uninstall – See the how to uninstall Sync articles for more details.
Network tab:
Bandwidth settings – You can limit app transfer speed, which is useful if you have limited bandwidth available. Automatic is the fastest setting.
Disk Cache – To improve performance, the Sync app temporarily stores file data in a hidden cache folder, located inside the Sync folder. The temporary cache takes up additional space on your computer and is automatically cleared from time to time. You can manually clear the cache or adjust the automatic cleanup schedule.
Configure a Network Proxy – This is an advanced network configuration that can enable Sync to work behind a SOCKS5 VPN service. The default proxy type is Automatic (no proxy).
Sugarsync Application Download
SSL Certificates – Allow Sync to be used behind corporate firewalls that utilize trusted third-party SSL certificates. Disabled by default.
Progress tab:
The progress tab provides file transfer details, and lists any files or folders that are not syncing. If your files are not syncing, this is a good place to start troubleshooting.
Advanced tab:
The Advanced tab allows you to control which folders get synced to each computer, a feature called selective sync. Selective sync is typically used if Sync is installed on multiple computers, and you want to control which folders (in your Sync folder) get synchronized to each computer.
Updating the Sync desktop app to the latest version
You can manually update Sync as follows:
- Download the latest desktop app installer to your computer. The installer will upgrade an existing installation automatically.
- On Windows run the sync-installer.exe program.
On Mac open the Sync.dmg and run the Sync.app installer. - You will be prompted to allow Sync to install software on your computer. Click Yes, Open or Run to continue.
- Sync will detect an existing installation and uninstall it first. Click Yes. Don’t worry, your existing Sync folder, files and account setting will not change.
- It will take a few seconds for the installer to configure itself, at which point you will be greeted with the Sync installer setup screen.
- The installer will detect your existing account. Ensure Reuse existing account is checked, and click Next.
- Click Finish to exit the installer.
Sync is now upgraded to the latest version.
What version of Sync am I currently running?
- Click the Sync icon on the Windows system tray or the Mac menu bar.
- Select Preferences.
- Click the Account tab.
- The version is displayed at the bottom of the Account tab.
Selective sync
If you have the Sync desktop app installed on multiple computers, you can control which
folders within your Sync folder get synced to each computer. This is accomplished via selective sync as follows:
folders within your Sync folder get synced to each computer. This is accomplished via selective sync as follows:
Show on Windows
Right Click Context Menus: Key actions like syncing, sharing, contact management are a right click away.
Overlay icons on Virtual Drive: We are introducing file and folder overlay icons for SugarSync Drive. You will see a green checkmark icon for items that are locally synced to your computer, yellow syncing icon if they are currently being synced, and a people icon for shared items. If you are browsing the SugarSync Drive, you no longer have to go to the desktop app to understand which folder is synced, or shared. You have all the information right in SugarSync Drive.
Run app in background: To keep your data in sync, SugarSync starts automatically when you restart your computer. With this release SugarSync will silently run in the background instead of bringing the desktop app to the front when you restart your computer.
Download the latest update to SugarSync 2.0 Beta, and don’t hesitate to provide us your feedback.We are listening :)
Sugarsync Desktop App For Mac Computer
Vibhor Chhabra (Product Manager)
COMMENTS 28
- I wish that sugarsync watch recycle bin, that way if i delete a file from a folder synced using delete only delete key, the file go to recyle bin and also to sygarsync’s recycle bin. When i want to restore a file from recycle bin, sugarsyn should detect this file and compare it to its recycle bin and if the file is the same, then it should move it to the folder it was located.When I use shift-delete key sugarsync the file is deleted permantently from windows, the same should do sugarsync, instead moving the file to sugarsync’s recycle bin, it should be deleted permanently too.I hope you understand what I’m trying to tell.
- Ricardo, I understand what you are saying. We are constantly evaluating feedback. We are adding some ‘Deleted Files’ functionality to the beta desktop app soon so that should help resolve some of this.
- Thank you for adding the “filter by computer” functionality. This is critical for multi-computer users and/or households where files are flying all over. Is there any reason you have chosen to not leave the same SugarSync Manage Folders functionality available in the new app (either in the desktop client or online)? It was very useful to be able to see which files were syncing where “at a glance”. Now, this must be done through trial and error and even then in the case of duplicate folder names on multiple computers such as “My Documents” it can be almost impossible to tell where the files might be ending up.Keep up the great work!
- Brandon, Thanks for upgrading to beta. Appreciate the feedback!You can right click on a folder name and add a tag to that folder. For example, your My Documents folder could have a tag of Home, or Work to distinguish your folders. What are your thoughts on using tags for distinguishing folders with the same name?
- This latest update is crashing almost constantly under OSX 10.6.8. It seems to happen if I eject the SugarSync drive (which I do not want to appear at all, ever).
- Sean, Sorry to hear about the constant crashes. I’ve emailed the Customer Support team to get in touch with you. You should hear from them soon!
- Vibhor Chhabra says
“You can right click on a folder name and add a tag to that folder. ”
————--Tagging folders has been suggested by SS staff on a few website comments sections – as a response to people asking about managing devices & folders in the new Beta. eg EngadgetWhat happens to those users who have thousands of Folders? Are they supposed to Tag all their folders & Devices?That is so inefficient & a waste of time.With the old File Manager & Manage Sync pop-up – users didn’t have to do any of that. You could see everything in 1 screen. Much more efficient & user friendly – with less likelihood of user error.Even with a search feature by device – the new Beta desktop still looks like a “phone app” with a series of lists on multiple screens. Very inefficient, requiring much more user interaction & much more likely to make a mistake.The dumbed down functionality doesn’t show off why Sugarsync is a better service to use than Dropbox – with more sophisticated possibilities.. (All the stuff the SS won awards for.)Many of the current SS users have chosen SS precisely because it is such a great solution for syncing multiple devices, folders and files. That is what it used to be promoted as. Not some dumb single file/photo sharing toy app – where you can’t effectively manage more than 1 device & minimal folders & files.I agree with Brandon. Please keep the old format!!!
(And yes – I have posted my comments on multiple websites, etc – because I would like to register my objection to the new Beta.) - La interfaz de la aplicación es muy buena, sencilla y practica, pero hay muchas cosas por pulir, por ejemplo, si expulsamos la unidad virtual de SugarSync, en el momento que estamos sincronizando desde un dispositivo móvil la aplicación se cierra inesperadamente ( en OSX), mostrando un problema al abrir la base de datos del cliente, y te pide reiniciar el ordenador y reiniciar SugarSync.Otro detalle es que los que usábamos el cliente antiguo, al actualizar a esta Beta nos queda inservible la Carpeta Mágica y todo se maneja desde la Unidad Virtual y ocasionalmente se sincroniza la Carpet Magica.También me he dado cuenta que no podemos hacer ninguna configuración del cliente Beta, como arrancar con la computadora, mostrar carpetas, no iniciar Unidad Virtual automáticamente.Yo regresare a la versión estable de la aplicación hasta una nueva actualización y volver a probar.Un pedido personal: Deberían actualizar las aplicaciones de Blackberry y Android.
- Hello!I just downloaded the 2.0 beta. I use it on Mountain Lion and it works perfect. Great progress!!But… The new SugarSync Mac App doesn’t support graphics for the Retina display on new MacBooks. On my screen the app looks quite blurry. Probably something to fix in your new update!Keep up the good work!Roger (a satisfied customer from The Netherlands)
- Muito, mas muito lento no OSX. Horrível. Perdi um arquivo por alguma falha no controle de versão e quanto tento apagar qualquer coisa da pasta, demora mais de 15 minutos. Péssimo. Tive que parar de usar.
- I upgraded to the beta before, but quickly ended up downgrading again due to one feature — I could not find a way to permanently delete items from the Deleted Items in the old SS Manager — has this been adressed? When I contacted you guys before about this, I was told to use the website to do that, which is very much less efficient and slower compared to just using the app, thus why I downgraded.
- Stay tuned. That feature is coming soon :)
- The beta so far has been great and I’m looking forward to 2.0’s release so I can truly roll it out company wide with our business account as my users had been previously intimidated by its setup… Now with the disk they will understand it better as former iDisk users… The one things I loved about SugarSync over Drop Box Was the fact that I could sync any folder I wished to the cloud without using a specialized folder so I didn’t duplicate data. Now when I put things into my Web Archive folder it appears it’s actually not just going to the cloud but using up space on my internal drive as well, I could see if it was still accessible while offline it was locally cached but that doesn’t seem to be the case, further more I believed the Web Archive folder to not be synced to any device so that it was not sync’d and taking up space?
- Any data in web archive is only stored in the cloud, and should not be stored on your local hard drive. If that is happening it is a bug and you should contact support at: https://sugarsync.custhelp.com/app/ask
- Great, that was also the reason why I downgraded a month ago. Hoped to see that this issue had been added. Deleting files permantly through the web wasn’t a solution, as there seems to be no way to add a bunch of files, so I had to tick every file one by one.
- On the Sugarsync drive you HAVE to do something about multiple folder names. The top level of the drive MUST be the name of the device.Having two folders called desktop, two called my documents, two called my music is simply a mess. It must look like windows explorer with the name of the machine as the top level of the drive.
- Hi,I have just tried the new beta version of sugarsync and was very impressed, but I am not into social media or sharing photos etc. I mainly use the cloud for storing information both on the cloud and between computers.My main gripe is that while I can add folders I cannot seem to find a way to delete both the Magic Briefcase or the Mobile photos folder from my files, is there a way I can do this, if not could this be added as I want to store only my folders and not ones created for me.I hope that makes sense.
- Thank you for this practical information ,Actually i’ll share it with friends and family because they are interested in this kind of information .
- I use windows 7 file view with extra large icons and I hate the large green check mark obstructing every picture in the file. I could understand seeing this check mark while I am viewing the sugar sync folder but I think it is outrageous to put that check mark on my pictures that have been synced while viewing in Windows Explorer. Please put the check mark on the folder and do not cover the face of the picture. Please fix this.
- i have been using sugersync from a long time.just updated to beta few days back.all previous versions are stable. but unfortunately this version of beta crashes every time i start my windows 8. plz look into the matter soon.and 2nd thing is plz release a app for window phone.
- Please contact SugarSync Customer Support at https://sugarsync.custhelp.com/app/ask. They can help you with the crash. Windows Phone app is going to be launched this month.
- My sugar beta shows 70% full and I can’t figure out how to delete it. I don’t see any files in my sugar to delete.
- If you go to Sugarsync/File menu, you will see ‘View Deleted Items’. From there you can delete all files or selected files and you can then reclaims the storage space.
- This apps very nice, thanks for shared
- The green ticks over the synced files have disappeared and I cannot get them back. Please help!!!!!!!
I cannot find the way to sync files to my iphone so that I can have the information when no internet access is available. - The green check mark icons disappeared in my sugarsync folder too. Why is that and how do I get them back?